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Rental Car Insurance FAQ

What's my Excess ? (25 - 79 year old driver)

Insurance Excess is $2000. There is an option to reduce it to $400 if you pay a little extra per day.

What's my Excess ? (21 -24 & 79 + year old driver)

No excess reduction available. An additional $10 per day insurance charge applies

This reflects the added risk that our insurer perceives these age brackets to be.

What is an Excess ?

An excess is your damage liability in the event of an accident. So should you be unfortunate enough to be involved in an accident your are limited too paying the amount of the excess. There are of cause exceptions to this : driving under the influence, Driving recklessly ect

What if I have an Accident and I'm not at fault ?

In the event of an accident where you are not at fault assuming we have the details of the other party we will pursue them for damages. But while we do we must retain your deposit until the accident has been resolved with them.

Can I reduce my Excess ?

Yes you can reduce you excess assuming you are between the age of 25 – 79. For an extra $14 per day you can reduce your excess down to $400.

What do I do in the event of an accident ?

Please contact us as soon as possible so that we can resolve the matter. Please ensure that you get the other parties details (name, phone number, address, copy of drivers license, car plate details) .Our number is 9383 3057